Testimonials
Halfords works with all types of organisations, each with different structures, employee numbers, and in varied and sometimes challenging marketplaces. We work with government bodies including the NHS, Police and Fire and Rescue, as well as with SMEs and major blue chips. We have administered over 5,000 schemes over the past six years. Our biggest customer has a nationwide employee base of 220,000!
What our customers have to say...
City College Norwich
Natalie Halsall, Travel Plan Co-ordinator & Environment Officer
Friendly and knowledgeable , always keen to help and have always delivered what they have promised. Halfords cycle2work has gone from strength to strength at City College, and now runs 3 times a year showing what a success they are. Thank you.
HSBC
Edward Raymond, Director
Many thanks for this and all your assistance it really has been much appreciated; it is reassuring in this day and age to find someone who really knows what 'service' is all about.
HBOS
Penny Buckley - Flex Benefits Manager
We have worked with Halfords for the last 3 years and have enjoyed an excellent relationship with them.
They have provided good customer service and have been willing to go the extra mile on the occasions we have required them to.
I have an excellent working relationship with my key contact within Halfords and this has ensured year on year the scheme is managed positively. All Service Level Agreements agreed between us have been adhered to. On the rare occasion of any dissatisfaction being highlighted by any of our colleagues, issues have been resolved satisfactorily for all parties.
E-On
Darea Flanagan, Health & Lifestyle Advisor
Choosing to work with Halfords to operate the cycle2work scheme was an easy decision to make. We have 65 locations nationwide so we needed a supplier that was going to be accessible to all of our employees.
Employee feedback has been very positive, with many employees asking to run cycle2work again. Employee demand coupled with strong take-up of the first scheme has encouraged us to launch a third scheme.
Bedfordshire & Luton Fire and Rescue Service
Ian Hammett - Service Fitness Advisor
'I would like to thank everybody at Halfords Cycle2work Scheme for their help in setting up the cycle scheme within Bedfordshire and Luton Fire and Rescue Service.
In April 2008 we ran a very successful scheme that saw 103 employees join in. This was an impressive 17% of our total workforce. This displayed both our employee's commitment to their own health and wellbeing as well as improving the environment by reducing our services carbon footprint by using their cars less.
Halfords provided exemplary support throughout the scheme, providing a dedicated support team to answer our employees questions which ensured the success of the scheme. I found their staff to be helpful and professional at all times and would not hesitate in recommending them to another company who were wishing to setup a scheme.'
Marshal Aerospace
Lynn Curtis, PA & HR Office Administrator
Working with Halfords on the cycle2work scheme has been effortless and a pleasure.
The system has run really smoothly. Any problems we encountered have been worked through and even the most difficult customers have gone away satisfied.
Working with the Implementation Team has made my job so much easier. It has been reassuring to know that they are there as a back-up to help with the many questions thrown at me. The Team has been extremely patient and talked me through the few difficulties presented to us.
Sherwood Forest Hospital NHS Foundation Trust
Danny Hartshorn
May I take this opportunity to thank you for your help in processing the cycle2work scheme. I am going to pick up my brand new bike this afternoon from Halfords (so excited). The process was trouble free.
I am always dubious of offers that seem too good to be true but I have been proved wrong on this! :-)
RSA
Just some feedback, I used my voucher to get my new bike on Saturday at Halfords. The service was excellent, the people who helped me choose a bike were very knowledgeable and very helpful.
Kent County Council
HR Manager
Cycle2work is a fantastic benefit to my employees. Not only can they have a product of real value, but it works very well with our corporate aims on the environment and our strong commitment to work and wellbeing.
Halfords were the natural business partner for us in delivering cycle2work for our 47,000 employees. We wanted good value and unbeatable service and Halfords, being a trusted and respected name across the country, gave us just that.
The feedback from my employees on this scheme has been very positive. Many find that cycling to work is helping with their stress and fitness levels as well as with their bank balances - the service they receive in Halfords stores has been excellent too.
